🔐 Privacy Policy

Effective Date: June 2025
Vive Education Group UK Ltd
262 Romford Road, London, E7 9HZ, UK
info@viveeducationgroup.com

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1. Who We Are

Vive Education Group is an international education consultancy headquartered in London. We support students worldwide in their journey to higher education. Protecting your privacy and data is a top priority.

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2. What Information We Collect

We may collect and process the following types of personal data:

• Name, contact details, nationality
• Educational background and academic documents
• Passport and visa information
• Communication records with our advisors
• IP address and browser data (when using our website)

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3. How We Use Your Information

We use your information to:

• Process university applications and visa support
• Provide personalized counseling services
• Comply with legal and regulatory requirements
• Improve our services and platform functionality
• Communicate updates and promotional offers (with your consent)

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4. Lawful Basis for Processing

Under UK GDPR, we process your data under the following bases:

• Contractual necessity (e.g., for applications)
• Legal obligation (e.g., for visa requirements)
• Legitimate interests (e.g., improving our services)
• Consent (e.g., for marketing)

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5. Data Sharing and Transfers

We may share your data with:

• Partner universities and pathway providers
• Visa consultants and immigration authorities (as required)
• Trusted IT service providers for data storage and communication

We do not sell your data. We ensure appropriate safeguards if your data is transferred outside the UK/EEA.

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6. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct or update your information
• Request deletion of your data (right to be forgotten)
• Restrict or object to data processing
• Withdraw consent at any time

To exercise these rights, email: privacy@viveeducationgroup.com

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7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, typically up to 7 years for student and legal records, unless otherwise required by law.

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8. Cookies and Website Tracking

Our website may use cookies to improve user experience. You can modify your browser settings to refuse cookies or alert you when they’re being used.

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9. Security

We implement industry-standard security measures (SSL encryption, secure cloud storage, and limited internal access) to keep your data safe.

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10. Changes to This Policy

We may update this policy from time to time. All updates will be posted on this page with a revised “Effective Date.”

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11. Contact Us

If you have any questions or concerns about this policy or your data rights, contact:

Data Protection Officer
Vive Education Group UK
📧 privacy@viveeducationgroup.com