Effective Date: June 2025
Applies to: Students, applicants, parents/guardians, agents, website users, and partners
Registered Office: 262 Romford Road, London, E7 9HZ, United Kingdom
Contact: privacy@viveeducationgroup.com
Vive Education Group UK Ltd is an international education consultancy supporting students with university applications and related services. We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
We may collect the following personal data:
We use personal data for the following purposes and rely on the following legal bases:
We may share personal data where necessary with:
We do not sell personal data.
As we work with international students and institutions, personal data may be transferred outside the UK. Where this happens, we use appropriate safeguards such as adequacy regulations or approved transfer mechanisms.
We keep personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, regulatory, contractual, and audit requirements. Student records are usually kept for up to 7 years, unless a longer period is required by law.
You may have the right to:
To make a request, contact: privacy@viveeducationgroup.com
You also have the right to complain to the Information Commissioner’s Office (ICO).
Where we process data relating to applicants under 18, we apply appropriate safeguards and involve parents or guardians where required.
Our website may use necessary, analytics, and marketing cookies. Non-essential cookies are used only where consent has been given.
Vive Education Group UK Ltd is the data controller responsible for processing personal data in accordance with the UK GDPR and Data Protection Act 2018.
We may collect and process:
We may collect personal data directly from you or, where relevant, from parents/guardians, agents, educational partners, public authorities, or service providers.
We process personal data for the following purposes and under the following lawful bases:
This includes education counselling, student support, university application handling, and related administrative services.
Lawful basis: Article 6(1)(b) UK GDPR – contractual necessity
This includes responding to requests, sending progress updates, and managing communications relating to our services.
Lawful basis: Article 6(1)(b) UK GDPR – contractual necessity, and where no contract applies, Article 6(1)(f) UK GDPR – legitimate interests
This includes reviewing academic records, supporting documents, and relevant background information for education-related applications and support.
Lawful basis: Article 6(1)(b) UK GDPR – contractual necessity and Article 6(1)(f) UK GDPR – legitimate interests
This includes record-keeping, fraud prevention, legal claims, regulatory compliance, and responding to lawful requests from authorities.
Lawful basis: Article 6(1)(c) UK GDPR – legal obligation
This includes submitting documents and information required for applications, admissions processes, and compliance checks.
Lawful basis: Article 6(1)(b) UK GDPR – contractual necessity and, where required, Article 6(1)(c) UK GDPR – legal obligation
This includes internal administration, service review, staff training, complaint handling, record management, and protecting our legal rights.
Lawful basis: Article 6(1)(f) UK GDPR – legitimate interests
We may send marketing communications about our services where you have agreed to receive them.
Lawful basis: Article 6(1)(a) UK GDPR – consent
Analytics and marketing cookies will only be used where you have provided consent.
Lawful basis: Article 6(1)(a) UK GDPR – consent
We may share personal data, where necessary and lawful, with:
We do not sell personal data.
Where personal data is transferred outside the UK, we take steps to ensure appropriate safeguards are in place, including reliance on adequacy regulations or approved transfer mechanisms.
We retain personal data only for as long as necessary for the purposes for which it is processed, including to satisfy legal, regulatory, accounting, audit, and contractual requirements. Student-related records are generally retained for up to 7 years, unless a longer period is required by law or a legal claim.
Subject to applicable law, you have the right to:
Requests can be sent to: privacy@viveeducationgroup.com
We may use cookies and similar technologies to operate the website, understand usage, and improve services. Necessary cookies may be used without consent where permitted. Non-essential cookies, including analytics and marketing cookies, are used only with consent.
We implement appropriate technical and organisational measures to protect personal data, including controlled access, secure storage, and system safeguards.
We may update this privacy notice from time to time. The latest version will be published with the updated effective date.
For questions about this privacy notice or how we process personal data, contact: privacy@viveeducationgroup.com
Where personal data relates to applicants under 18, we apply appropriate safeguards and involve parents or guardians where necessary.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
ICO Website: https://ico.org.uk/
