1. Who We Are
Vive Education Group UK Ltd
262 Romford Road, London, E7 9HZ, UK
info@viveeducationgroup.com
Vive Education Group is an international education consultancy headquartered in London. We support students worldwide in their journey to higher education. Protecting your privacy and data is a top priority.
2. What Information We Collect
We may collect and process the following types of personal data:
- Name, contact details, nationality
- Educational background and academic documents
- Passport and visa information
- Communication records with our advisors
- IP address and browser data (when using our website)
3. How We Use Your Information
We use your information to:
- Process university applications and visa support
- Provide personalized counseling services
- Comply with legal and regulatory requirements
- Improve our services and platform functionality
- Communicate updates and promotional offers (with your consent)
4. Lawful Basis for Processing
Under UK GDPR, we process your data under the following bases:
- Contractual necessity (e.g., for applications)
- Legal obligation (e.g., for visa requirements)
- Legitimate interests (e.g., improving our services)
- Consent (e.g., for marketing)
6. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your data (right to be forgotten)
- Restrict or object to data processing
- Withdraw consent at any time
To exercise these rights, email: privacy@viveeducationgroup.com
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, typically up to 7 years for student and legal records, unless otherwise required by law.
9. Security
We implement industry-standard security measures (SSL encryption, secure cloud storage, and limited internal access) to keep your data safe.
10. Changes to This Policy
We may update this policy from time to time. All updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions or concerns about this policy or your data rights, contact: